In an effort to deliver the highest level of service to our customers – and to keep everyone safe – we have refined the way we provide virtual services with our new two-phase virtual chimney assessment system. Not your thing? Contact us instead.
Phase one
In phase one of the virtual assessment process, we ask that you provide us with up to four good-quality photos of your problem area(s) and a brief description of the problem(s) you’re experiencing. Your photos and description will provide our technicians with the information they need to begin the assessment process and prepare them for phase two, the video call.
Phase two
In phase two, you and one of our certified technicians will have an in-depth video conversation so they can better assess the problem area(s) and give you a better understanding of the services we are able to provide.
This two-step virtual assessment process is a part of our touchless service initiative, which allows you to book services from the comfort and safety of your home, pay from your device, and have services performed with little or no contact at all.
Upload your photos below to begin your free virtual assessment. Once you’re done, we’ll be in touch to schedule a video chat with one of our certified technicians.
Disclaimer
Be advised, a virtual assessment of your fireplace, chimney, or any appliances is not to be confused with a National Fire Protection Association (NFPA) regulated inspection.
This assessment of your fireplace, chimney, and/or appliances is not intended to be, or presented as, an official inspection & does not replace the need for an inspection, as detailed by the National Fire Protection Association.
Get started with your virtual assessment
Please provide your information below. A Merrie Sweepe will review your information and be in touch to schedule a video call to discuss your needs.
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